A Guide to Filing a Cybercrime Complaint in Pakistan


As technology continues to advance, the prevalence of cybercrimes in Pakistan, like in many other countries, is on the rise. Cybercrimes encompass a wide range of illegal activities conducted online, including hacking, online harassment, identity theft, and financial fraud. To combat these digital threats, Pakistan has enacted several laws and established dedicated agencies to address cybercrimes effectively. In this blog post, we will guide you through the process of filing a cybercrime complaint in Pakistan, with a focus on the relevant laws and procedures.

1. Recognize the Cybercrime

The first step in addressing a cybercrime is to identify the nature of the offense. It is essential to determine if the incident falls under the purview of cybercrime laws in Pakistan. Some common examples of cybercrimes include:

a. Hacking or unauthorized access to computer systems.
b. Identity theft or fraud.
c. Online harassment or cyberbullying.
d. Financial fraud and online scams.
e. Distribution of malicious software or malware.
f. Data breaches and privacy violations.

2. Gather Evidence

Once you have identified the cybercrime, gather as much evidence as possible to support your complaint. This evidence may include:

a. Screenshots of offending messages or content.
b. Email headers and logs.
c. IP addresses and online profiles.
d. Financial transaction records.
e. Any communication related to the cybercrime.

The quality and quantity of evidence you collect can significantly impact the investigation and prosecution of the case.

3. Contact the Cybercrime Reporting Authority

In Pakistan, the primary agency responsible for handling cybercrimes is the Federal Investigation Agency (FIA). FIA has a specialized wing known as the Cybercrime Wing, which deals with cybercrime-related complaints. You can contact them through their official website, phone, or in person at their regional offices.

When filing a complaint, be prepared to provide detailed information about the incident, including the evidence you have gathered. The FIA will review your complaint and initiate an investigation if deemed necessary.

4. File a First Information Report (FIR)

In some cases, especially those involving serious cybercrimes, you may need to file a First Information Report (FIR) with the local police station. The FIR serves as a formal complaint and is required for certain cybercrimes, such as hacking and financial fraud. Ensure that you include all relevant details and evidence when filing the FIR.

5. Work with Legal Counsel

Engaging the services of a legal counsel or attorney experienced in cybercrime cases can be beneficial. They can provide legal guidance, help you navigate the complex legal process, and represent your interests effectively during investigations and court proceedings.

6. Be Patient and Cooperative

Cybercrime investigations can be time-consuming, and it may take a while before you see progress in your case. Be patient and cooperate fully with the investigating authorities. Provide any additional information or evidence as requested, and attend court hearings if required.

7. Understand the Relevant Laws

To effectively file a cybercrime complaint in Pakistan, it’s crucial to understand the relevant laws. Some key legislations related to cybercrimes in Pakistan include:

a. Prevention of Electronic Crimes Act, 2016 (PECA): This comprehensive law addresses various cybercrimes, including unauthorized access, data interference, and online harassment. It outlines the penalties for offenders and the procedures for investigation and prosecution.

b. Pakistan Penal Code: Several sections of the Pakistan Penal Code are relevant to cybercrimes, such as sections related to fraud, defamation, and harassment.


Cybercrimes pose a significant threat in today’s digital age, and Pakistan has taken steps to address these challenges by enacting specific laws and establishing dedicated agencies. If you become a victim of cybercrime in Pakistan, it’s essential to take the appropriate steps to file a complaint. By recognizing the cybercrime, gathering evidence, and cooperating with law enforcement, you can contribute to the fight against cybercriminals and seek justice under Pakistani cybercrime laws. Remember that seeking legal advice and guidance can be invaluable throughout the process.

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